Terms and Conditions

These terms and conditions regulate the business relationship between you and us. By using kukhareva.com/shop, or by buying from us, you confirm to agree with them.

 Ordering

Browse through the site using the search box or by categories until you find the item you wish to purchase.

From the product page select the size / color /quantity you’d like.  Click ‘Add To Cart.’

You can continue shopping by adding more items to your cart.  Click ‘Check Out’ to continue on to the checkout process.

Once you’ve added all the items you wish to purchase to your cart, you can begin the checkout process.  You will have the option of creating a new account, or checking out without an account.  If you chose to check out without creating an account, your information will not be saved.

Items are only held for you once you’ve placed an order.  Adding an item to your cart does not guarantee that you will be able to purchase it at a later time. 

You can check the status and history of your order by selecting ‘Your Account’ from the navigation bar at any time and selecting the option History and details of my orders

Once you’ve approved and submitted your order in checkout, your credit card or Paypal account will be charged.  An email will be sent to the email address you provided at account setup or on your order form. 

You can cancel your order or make changes by emailing . Changes or cancellation can only be made if your request is answered before your order is processed. Depending on demand, we may or may not be able to make your requested change. Once your order is processed or shipped, no changes can be made.

a)  REGISTRATION

To use some of the services or features made available to you on this Site you will need to register. When you register you are required to provide information about yourself that is accurate, up to date, true and complete. We need this information to provide you with the Goods.

Should any of your registration information change, please notify us immediately at the following e-mail address . We may also change registration requirements from time to time.

b)      PRICING POLICY

Prices shown on the Site are in GBP, Euros or Dollars. You may chose or change your currency in the top right hand corner of the site.

 All prices are inclusive of VAT at the applicable rate unless you have selected an alternative country where VAT is not chargeable. Tax rate is indicated on ‘Cart’ icon.

Product prices are set at the beginning of each season using existing currency exchange rates. These prices are subject to change if the applicable currency exchange rate changes before your order is accepted or the items are subject to markdowns at any time during the selling period.

If you are a customer whose credit/debit card is not denominated in Pounds, Euros or Dollars the final price will be calculated in accordance with the applicable exchange rate on the day your card issuer processes the transaction.

c)       PAYMENT                      

       We accept Visa, Visa Electron, American Express, MasterCard, Maestro, Direct Debit and Solo cards.

       Payment can also be made by PayPal.

       All credit/debit card holders are subject to validation checks and authorization by the card issuer. If the issuer of your payment card refuses to authorize payment, we will not be liable for any delay or non-delivery of your order. We also reserve the right to cancel your order.                                        

       The customer must pay the full price of his order before we will send any part of it.       

        We take reasonable care to keep the details of your order and payment secure, but in the absence of negligence on our part we cannot be held liable for any loss you may suffer if a third party procures unauthorized access to any data you provide when accessing or ordering from the Site.

2.      

Delivery

All orders are shipped via Royal Mail (UK) or DHL (International delivery). We do not ship to multiple addresses per order. Orders are processed Monday through Friday excluding holidays. All orders will usually ship the next business day. Shipping times may vary due to availability of merchandise. Orders are not delivered on the weekends or federal holidays.

Royal Mail

Royal Mail delivers over 80 million items of mail every working day in the UK.

For the customers from United Kingdom orders will be shipped using Standard Delivery Method (from £4.41 depending on the weight and number of the products ordered). Standard delivery will be made from 3 working days of purchase across the UK.

Please state your daytime delivery address and make sure that someone is present to accept the package. Please note we are unable to redirect orders once they have been dispatched.

DHL

 DHL serves customers in over 220 countries and territories later. As a leader in the international express and logistics industry, DHL specializes in providing customized solutions from a single source.

We do not cover taxes or duty on International shipments outside E.U which are levied once a shipment reaches your country. Customs policies vary widely from country to country therefore we cannot predict what they will be. Please contact your local customs office for further information.

Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.

If you received the wrong item or if the item is defective, please read our Return Policy.  Please include your Return Form with the return.

3.   

Return Policy

Items should be returned unused, not have been altered or washed with all designer garment tags still attached. Returns that are damaged or soiled may not be accepted and a refund refused.

Belts, removable fur and any designer notions, where provided, such as extra buttons, studs, pins etc. should be included with your return.

Returns across the UK are accepted within 14 days from the day the order is placed.

International return requests are accepted within 30 days from the day the order is placed.

Unsuitable items may be refunded or exchanged within 14 days of our dispatch date. Before you return something you must notify us within 48 hours of receiving an item and obtain a Return Form by emailing us at . Please include your original receipt in the returned parcel. You must include your Return Form into the parcel.

All articles being returned from the same order must be returned at the same time in one single shipment. Enclose the completed Return Form with the items. Be sure to keep a copy for your records.

By exchanging the item please indicate on your Return Form the desired model/color or size.

Once we receive the item, we will refund your payment. Please allow up to 7 business days for processing.

4.       

Copyright

All content included on this site, such as images, arrangement and general design (collectively, the “Content”) are owned or licensed by the Ekaterina Kukhareva, the respective artist or the artist’s heirs. You are authorized to view or download a single copy of the Content solely for your personal, educational, non-commercial use provided you retain all proprietary notices contained in the Content. You may not modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any Content. Reproduction of the Content except as specifically provided in this paragraph is prohibited without the express written authorization of Ekaterina Kukhareva or the copyright owner. Any publication or commercial use of the Content is strictly prohibited. The compilation of all content on this site is the exclusive property of Ekaterina Kukhareva and protected by international copyright laws.

Size Chart

CLOTHING SIZE CONVERSION

 

 XXS

XS

S

M

L

UK

6

8

10

12

14

ITALY

38

40

42

44

46

FRANCE

34

36

38

40

42

US

2

4

6

8

10

JAPAN

5

7

9

11

13

DENMARK

32

34

36

38

40

AUSTRALIA

6

8

10

12

14

 

KNITWEAR CLOTHING SIZE CHART

SIZE

UK6

UK8

UK10

UK12

UK14

 

CM

IN

CM

IN

CM

IN

CM

IN

CM

IN

BUST

78

31

82

32

86

33 ¾

90

35 ½

94

37

WAIST

61

24

65

25 ½

69

27

73

28 ¾

77

30

HIPS

84

33

88

34 ½

92

36

96

37 ¾

100

39 ¾